New Service Delivery: Limited Materials Pick Up During Pandemic

We’ve come up with a way to SAFELY get our physical materials into your hands during the COVID-19 pandemic! Keep reading for full details about how this limited service will work.
Posted on 26 March 2020 by Gillian.

This just in: We have some BIG BOOK NEWS! 

We’ve come up with a way to SAFELY get our physical materials into your hands! Keep reading for full details about how this limited service will work. 

  • Call us at 403-502-8525, Monday - Friday from 10am - 5pm to request pick-up of up to FIVE items for adults or TEN items for children (holds will not be accepted on mhpl.bibliocommons.com but you can still use it as a search tool; make sure the items you're requesting from staff are listed as "available at the Medicine Hat Public Library" on bibliocommons).
  • During your call with us, we’ll schedule a pick up time for you. 
  • At your scheduled pick up time, ring the doorbell on the door at the back entrance (adjacent to the honeycomb, near the book drops); hold your drivers license up to the window for our staff to see (so we can make sure we’re giving you the correct materials); once we’ve verified your ID please step back two metres in order to practice safe social distancing; a staff member will place your materials on a table near the door. 
  • Take your materials home to enjoy! No need to return them until after the Library reopens. 
  • But please note: This is an evolving situation and as such, we may be forced to cancel this service at any time without notice. 

Don’t have a library card? Help yourself to the materials on our free book cart (available Mon - Fri, 10am - 5pm). You can also sign up for a 90-Day Free Trial membership which gives you access to our online resources.


Stay healthy & well-read, friends!


Featured Article:

PSA: Reading Not Cancelled

The Library is currently closed to the public in order to stop the spread of COVID-19. This makes us incredibly sad because we LOVE what we do! We LOVE our patrons. We LOVE interacting with you all on a daily basis. And we know that you LOVE reading and are probably really upset that you can’t get your materials right now. Here’s what you can still do with your library card from the comfort of your self-quarantine.  ...read more
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